Privacy policy

Last updated: May 28, 2026

BABA NEIGHBOR'S CLUB ("we," "us," or "our") operates this store and website (including all related information, content, features, tools, products, and services) and provides you with a curated shopping experience (the "Services"). BABA NEIGHBOR'S CLUB is powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and that you understand the collection, use, and disclosure of your information described in it.

Business Operator Handling Personal Information / Administrator

Business operator handling personal information: BABA NEIGHBOR'S CLUB (trade name) / Representative: Yasuhiro Obuchi

Personal information protection administrator: Yasuhiro Obuchi

Address: Nishi-Shinjuku Mizuma Bldg. 2F, 3-3-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan

Contact: info@bnc-webgarage.tokyo / +81 50-1792-8880

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be associated with you or another individual. Personal information does not include information collected anonymously or anonymized so that it cannot be identified. Depending on how you use the Services, where you live, and the extent permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences derived from it):

  • Contact information including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment information, financial account information, transaction details, payment methods, payment confirmations, and other payment-related details.
  • Account information including your username, password, security questions, and settings and preferences.
  • Transaction information including products you viewed, added to your cart, or added to your wishlist; products you purchased, returned, exchanged, or canceled; and your past transaction history.
  • Communications with us including information contained in your communications with us, for example when you contact customer support.
  • Device information including information about your device, browser, and network connection, your IP address, and other unique identifiers.
  • Usage information including information about how you interact with the Services, such as how and when you access them and how you navigate them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, contact us, or otherwise provide your personal information.
  • Automatically through the Services including from your device when you use our products or services or visit our website, and through cookies and similar technologies.
  • From our service providers including when we engage them to use certain technologies or to collect or process your personal information on our behalf.
  • From our partners and other third parties including shipping carriers, payment processors, and manufacturing partners (made-to-order partners).

Cookies and Similar Technologies

We and Shopify use cookies and similar technologies to provide the Services, measure performance, and for marketing purposes. You can manage your acceptance of cookies through your browser settings. If you disable certain cookies, some features of the Services may not function properly.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

  • Providing, customizing, and improving the Services We use your personal information to provide the Services to you, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and products of interest, send notifications related to your account, process purchases, returns, exchanges, and other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and provide a personalized shopping experience such as recommending products related to your purchase history. This may include using your personal information to better customize and improve the Services.
  • Marketing and advertising We use your personal information for marketing and promotional purposes. For example, we may send marketing, advertising, and promotional communications by email, text message, or postal mail, and display online advertising within the Services or on other websites based on the products or services you previously purchased or added to your cart, or your other use of the Services.
  • Security and fraud prevention We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, and respond to possible fraud, abuse, and illegal, dangerous, or malicious activity, protect public safety, and secure the Services. If you register an account using the Services, you are responsible for keeping your account credentials secure. We strongly recommend that you not share your username, password, or other access information with anyone.
  • Communicating with you We use your personal information to provide customer support, respond to you promptly, provide effective Services, and maintain our business relationship with you.
  • Legal reasons We use your personal information to comply with applicable law and to respond to valid legal process, including requests from law enforcement or government authorities. We also use it to participate in and investigate civil discovery, potential or actual litigation, and other legal disputes, and to investigate and enforce potential violations of our Terms of Service and policies.

Legal Bases for Processing (for customers in the EEA / UK)

If you reside in the EEA or the UK, we process your personal information based on the following legal bases: (a) performance of a contract, (b) your consent, (c) compliance with a legal obligation, and (d) the legitimate interests of us or a third party (where they do not override your rights and interests).

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

  • Shopify, and vendors and other third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping, and made-to-order partners).
  • Sharing with business and marketing partners to provide marketing services and deliver advertising to you. For example, we use Shopify to support personalized advertising in connection with third-party services based on your online activity across various merchants and websites. Our business and marketing partners use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to direct us not to share your information for targeted advertising or marketing based on your online activity across different merchants and websites.
  • When you direct, request, or otherwise consent to our disclosure of certain information to third parties (e.g., when shipping a product, or when using social media widgets or login integrations), we will disclose that information.
  • We may share information within our affiliates or other companies within our corporate group.
  • We may disclose personal information in connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service and policies, and to protect and defend the Services and the rights of us, our users, and others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. The information you submit to the Services is transmitted to and shared with Shopify and third parties that may be located in countries other than your country of residence, in order to provide and improve the Services for you. In addition, to protect, expand, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information it collects about your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and will respond to your requests to exercise your rights regarding the use of personal information for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, please see the Shopify Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights regarding your personal information here: Shopify Privacy Portal link.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites we are not affiliated with or do not control, please review their privacy and security policies and other terms of use. We do not guarantee and are not responsible for the privacy or security of such sites, or for the accuracy, completeness, or reliability of information found on them. Information you provide in public or semi-public venues, such as third-party social networking platforms, may be viewed by other users of the Services and users of those third-party platforms without restriction on use by us or the third party. Our inclusion of such links does not, by itself, imply any endorsement or recommendation, except where we expressly indicate the content or owners/operators of those platforms on the Services.

Children's Data

The Services are not directed to children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If a child has provided us with personal information and you are their parent or guardian, you may contact us using the contact information below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) the personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." In addition, the information you send to us may not be secure during transmission. We recommend that you not use insecure means of communication when conveying confidential or sensitive information to us.

We take appropriate technical and organizational measures to protect personal information from unauthorized access, loss, and alteration.

We retain your personal information for as long as necessary to achieve the purposes of use, or for the period required by applicable laws, whichever is longer. Records relating to transactions and accounting are kept in accordance with the periods prescribed by tax and other applicable laws (e.g., books and records are generally retained for 7 years).

Your Rights and Choices

Depending on where you live, you may have some or all of the rights described below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and we may decline your request where permitted by law.

  • Right of access / right to know You may have the right to request access to the personal information we hold about you.
  • Right to deletion You may have the right to request deletion of the personal information we hold about you.
  • Right to correction You may have the right to request correction of the personal information we hold about you.
  • Right to stop use / stop disclosure to third parties You may have the right to request that we stop using your personal information or stop providing it to third parties.
  • Right to data portability You may have the right to receive a copy of the personal information we hold about you and, under certain circumstances and exceptions, to request that it be transferred to a third-party service.
  • Managing communication preferences We may send you promotional emails, but you can opt out of receiving them at any time using the unsubscribe option provided in the emails. Even if you opt out, we may continue to send non-promotional emails, such as important notices about your account or orders.

You can exercise these rights where indicated on the Services or by contacting us using the contact information below. To learn more about how Shopify uses your personal information and your rights, including rights regarding data processed by Shopify, please visit: https://privacy.shopify.com/en

We will not treat you unfavorably for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may designate an agent to exercise your rights on your behalf. Before accepting such a request from an agent, we may require the agent to provide proof of your authorization, and we may also require you to verify your identity directly with us. We will respond to your request within the period prescribed by applicable law.

Complaints

If you have a complaint about how we handle your personal information, please contact us using the contact information at the end of this policy. Depending on where you live, you may have the right to appeal our decision or to lodge a complaint with the data protection authority in your area.

Customers in Japan may also lodge a complaint with the Personal Information Protection Commission (PPC).
https://www.ppc.go.jp/

International Transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

Where we transfer your personal information outside the European Economic Area (EEA) or the UK, we do so based on a recognized transfer mechanism, such as the European Commission's standard contractual clauses or, where applicable, equivalent contracts issued by the competent UK authority, unless the destination country is recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us using the information below.

Phone: +81 50-1792-8880
Email: info@bnc-webgarage.tokyo
Address: Nishi-Shinjuku Mizuma Bldg. 2F, 3-3-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan